Device Logs
Monitor raw hardware connection telemetry, device heartbeats, and scanner activity.
📸 [Image Placeholder: Device Logs Changelist View]
Overview & Description​
Device Logs record technical telemetry emitted by hardware scanner kiosks and mobile nodes. This includes network IP addresses, firmware script versions, heartbeat check-ins, and raw scan transmissions.
Navigation Steps​
Navigate to Admin Sidebar > Devices > Device Logs.
Fields & Telemetry Attributes​
| Field Name | Description |
|---|---|
| Device | The scanner hardware unit sending the telemetry log. |
| Device IP | The local or public IP address of the scanner unit on the campus network. |
| Script / Firmware Version | The version of the ScannerSky firmware or bridge client running on the device. |
| Timestamp | Date and time when the telemetry event was captured. |
Operations​
How to Inspect Scanner Logs​
- Open the Device Logs page.
- Filter by specific device or time window using the right-side filter panel.
- Review heartbeat timestamps and network IP changes for diagnostics.
Operations such as viewing or filtering device telemetry logs may be subject to user or group permission restrictions. Access to permissions can be coordinated with your administrators if needed.
Frequently Asked Questions (FAQ)​
Q: Who would likely have Adding, Editing, or Deleting access to this feature?
A: [Placeholder: Add role-specific guidance based on your institution's access policies. Access to inspecting device logs is determined by assigned user or group permissions. Coordinate with your administrators for specific access requirements.]
Q: How frequently are telemetry logs transmitted by scanner nodes?
A: In the system, active scanner nodes send periodic heartbeat pings every 30–60 seconds, and log an event immediately whenever an RFID/NFC card scan is processed.